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10 FACTORS THAT DETERMINE WHETHER A MASSAGE THERAPIST IS BUSY OR NOT
When collaborating with CD Massage, one of the top concerns for massage therapists (MTs) is the number of clients—whether it's high or low. This is completely understandable, as the number of clients directly affects your income and work experience.
📈 The Customer Cycle
At CD Massage, customer return rates are very high. Some clients book 3–4 times a month, while others may book every few months. On average, each customer books 1–2 sessions per month, and the rate of new clients becoming repeat clients is also very high.
However, it's unrealistic for the coordinators (CDs) to guarantee from the beginning that you’ll always have many or few clients. In reality:
Some therapists are fully booked, working 3–5 sessions a day, to the point where CDs have to ask clients to wait or choose another therapist due to overload.
Some therapists have very few clients—just 1 session in a whole week.
In other cases, clients may book you once and never return.
✅ 1. Massage Skills & Technique
Perform proper, strong massage techniques without suggesting inappropriate services.
Be attentive to the client's body: know where they feel pain and adjust pressure accordingly.
Do not offer off-system or private services.
👉 CD Massage is a professional healthy massage system—any suggestion of inappropriate services will lead to customer complaints and seriously damage your reputation.
✅ 2. Politeness, Respect, and Tactful Communication
Clients seek not only skill but also comfort, politeness, and a professional attitude throughout the session.
✅ 3. Clear, Clean Profile Image
Your profile photo must be sharp, tidy, and professional.
It should build trust before a client decides to book you.
Avoid blurry, low-effort, or unprofessional photos—they create a poor first impression.
✅ 4. Honesty & No Private Solicitation
Don’t ask for clients' personal contact or message them to book outside the system.
Don’t encourage clients to cancel app bookings to work with you privately.
👉 Real-life example: If you ordered food on an app and the shipper asked you to cancel and order directly from them—would you feel comfortable? The same applies to massage. Private messages like these break client trust.
=> Build long-term customer relationships through trust and honesty.
✅ 5. Clearly Notify Unavailability or Time Off
If you’re unavailable, notify early to avoid putting the CD in a position to apologize to the client.
Many cases of no-shows without notice lead to loss of trust in the system.
✅ 6. Be On Time
Don’t be late or shorten the massage time.
Remain quiet during the session; avoid asking personal questions.
Handle sensitive situations professionally.
Handle sensitive situations professionally.
The more areas and time slots you register for, the higher your chances of getting booked.
If you only sign up for a few districts or limited hours, potential clients might want to book you but can’t—because you’re either offline or unavailable in that area.
✅ 8. Never Ask for Extra Tips or Complain
Do not whine, beg for tips, or complain to clients.
Providing service at the correct price with professionalism makes clients feel it's worth it and encourages them to return.
✅ 9. Clean, Polite Appearance
A neat and clean appearance immediately builds trust and creates a positive impression.
✅ 10. Timely Payments to CD
Paying the session fee in full and on time maintains your credibility and long-term collaboration.
📞 CD MASSAGE CONTACT INFORMATION
Hotline / Zalo: +84 913 035 525
Website: Website: https://cdmassage.com
Operating hours: 24/7 – Door-to-door service, day and night